bd experience cancun airport transfer

We were verbally told to be at the lobby for a 4:30 pickup. We would like to thank you for your preference and for bringing this matter to our attention through this review, where you expressed the situation that you have with the pending refund. That was another joke. Great, fast service every time I have used them. Water Activities 0. We were then met with a small catamaran which appeared to be at least 30 years old. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. We were through security walking to our gate at 0645. Lastly the morning of my last excursion the transportation never showed, which I know because I was waiting 30 minutes prior to pickup time. We took a taxi from the hotel to the airport. Tours & Sightseeing 0. Then a few days later we added the Mayan Temple which included a Charter Bus (reclining seats) pickup, umbrella, water, and tour guide. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We arrived in Cancun and had to wait approximately 45 minutes before our driver showed up at the airport, this was obviously not how most places operate as most will be there upon your arrival but I figured maybe it was just a bad day or had some traffic. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Total should have been $192. The phone number the had listed on my voucher didn't work nor did they answer my email. I do not recommend this Tulum Xel ha package. BD Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced during your excursion and hope that you will accept our most sincere apologies. Giving us an email to confirm this change. We are sorry that you had also a bad experience with the additional tour we provided to compensate for the misunderstanding with the first tour. Snorkeling, kite surfing and other aquatic activities. We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. No reaction of BD. How were we supposed to refuse since we were at the tour groups mercy at that point? Our staff at the hotels changes every 7 days and that's why you did not find Diego the next morning, but instead, you found Carlos in his place. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Flight changed to 6:50 on Thursday Jan 5. Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. 40 min late for the scheduled pickup and we are not happy to say the least. Ser un placer servirle. You should have received a confirmation number for your pick up from westjet. Datos. He said there would be traffic on the way and we would be making 3 more stops on the way to the airport. About BD Experience BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Private Transfers 0. Not sure? But we have to stand in line for ferry for 2 hours. Round Trip, Budget Tour: Full-day Sunway Lagoon Theme Park Include Tickets, PADI / SSI / SDI Open Water Certification, Fantastic Valletta Self-Guided Audio Tour, Culture walk: Hooligans Tour - Storm over Belgrade, New York City Skyline Tour by Night with Local Guide. Do you have an email to contact BD Experience Cancun? Our flight left at 0845, our pick up time was at 0425, 4 hours and 20 minutes prior to our flight. Horrible experience. BD Experience BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Boat Tours & Water Sports, Tours, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.95 You can't enjoy a place because you run from monument to monument without having any pleasure from it. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion, Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! I have emailed customer service with no response. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. You can cancel this reservation up to 24 hours in advance for a full refund. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 7 Suitcase Price per vehicle Details From 24 USD LUXURY SERVICE Max. Our pickups arrived at the resort on time. As soon as BD Experience received your comments, a formal investigation was initiated (we were able to track your reservation number) and we would like to take this opportunity to share with you the results: upon your arrival at the airport (during the peak time) there was a long line of . BD Experience: Airport shuttle - See 8,734 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. They're very helpful. We were not happy. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. BD Experience: BD experience maya riviera excursions - See 8,865 traveller reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Book your Standard . Transfer from the airport to the hotel. We booked the tour to Cozumel at the best day counter in our hotel. You should contact your travel agent for pickup time. No accountability whatsoever! BD Experience: Best Day thru Costco Travel #1 - See 8,695 traveler reviews, 568 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. how to we confirm our pickup. Dear Guest: Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Muchas gracias por ponerse en contacto con nosotros. I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. Hilde Bec. very nice right. I have called, and the phone numbers do not work. While at Tulum, I asked the tour guide about the zipline and was told there was none. Meeting the driver was easy (they have their own booth), verifying my reservation was simple, and they got me to my hotel swiftly. We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. Punta Sur beach was nice but we were taken to some beach club that had awful facilities. This is the hardest company to contact. Dont use them. Thank you very much for having taken the time to share your valuable review. It will be our pleasure to serve you. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Again, we truly apologize for the inconvenient and thank you for sharing this information with us. Thanks! We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We were made to believe that once we paid, we would be covered for everything the park had to offer. Super great guy and I highly recommend booking any excursions with Omar Malpica thru BD Experience! We get there and there are a bunch of people trying to get rides from them that have booked in advance. I was like wait he hasnt gotten us our ride, then well tip him. Thanks! We only waited a few minutes for our private van to arrive. Omar was FANTASTIC! Adventures 0. We (2 adults and 2 kids) went on 2 excursions and booked both excursions with Omar Malpica with BD Experience - directly at our resort. Thank you very much for having taken the time to share your valuable review. It will be our pleasure to serve you. It takes 1.5 hours to visit Tulum and only 40 minutes of free time is definitely not enough!! BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. We have a fleet of modern vehicles for passenger transfers. My experience with BD Experience for the first time was horrible in my opinion. We were not happy. We had trsf to and from airport via BD via our tour operator, Westjet. I booked a private transfer through Costco Travel. BD Experience: Transfers - See 8,719 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. What time will pick up be. In this case, we investigated with our staff what had happened and we were informed of the following points: More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Respectfully: He was nowhere to be found. Then we took a jeep rental. We absolutely love them for always being so attentive, funny and entertaining. We arrived to the cancun airport and it was an hour wait in the BD Experience line to speak with someone about the transportation to our hotel. Please do not use them, they will ruin your trip!! Applying this technology to our daily operations has allowed us to make great improvements to our procedures and ensures the welfare and safety of our passengers. If I was only rating the travel service I would give them five stars. The price was $99/each, $64 of which was to be paid to BD at the time of booking. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I tried to submit a comment online, but it would not go through. Dear guest, Airport Cancun Transfers is an authorized agency in the Cancun International Airport (CUN). 15 tht of july , of course no reaction of this corrupt organisation ! And reserved a private car through them. He was very understanding. BD Experience: Airport Transfers - See 8,829 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Tripadvisor performs checks on reviews. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Versace Yellow Diamond 50ml in Cancun duty free airport shops. Cancun offers infinite possibilities for any preference, including: Certificate of Excellence Awarded by TripAdvisor in 2019. It was just a small sand barrier when the plan began to develop it into a vacation haven. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. A private guide/tour of Tulum from Blue Diamond Resort. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. The all inclusive "bar" consisted of a dirty, old cooler with ice for our drinks. He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. Thanks! And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? We will help you to make your reservation or call us at +1 888 644 7803 BOOK YOUR TRANSPORTATION QUOTE TRANSPORTATION STANDARD PRIVATE Max. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. Xcaret tour is a rippoff. My confirmation came from Costco who made my reservations. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. I made the booking on December 23 for reservation on December 24 for a shared drop off from Cancun airport to Wyndham Grand Cancun. Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest!! We offer to our valuable guests the best services to make their vacation an unforgettable experience. Dear Guest: We booked our trip through Costco. Nobody mentioned to bring driver license or extra money for the rental. Again, we appreciate your valuable feedback which help us to improve. Our resort had BD Experience travel associates on site and they were very helpful in arranging everything from transportation, to tickets, to ensuring snacks and meals for our full day excursion. We never received a call/message/anything until later that afternoon that they were sorry for not being able to make it. Thank you very much for contacting us. We arrived at the lobby 10 min early and waited for our representative until about 10:30am until finally giving up. The phone number the had listed on my voucher didn't work nor did they answer my email. Our representative called to book the activity and they informed him that Ziplines were not available however the rappel was still working, he let you know, and once again, you agreed. Contact page of BD doesnt work, more than 10 emails sent. customerservicecun@bestday.com. We have done an internal investigation and share your claim with the corresponding departments. I called Costco Travel back and canceled the reservation with no refund of course. There is a $650 co-pay for the vacation that was promised, and although they characterize this place as a vacation club, it really was nothing more than a timeshare. Drinks included in each travel. customerservicecun@bestday.com. Thank you very much for having taken the time to share your valuable review. I want to confirm a transfer booked through American Airlines. You can get private transportation to help you get quickly to any destination or hotel within Cancun, hotel zone, or nearby cities such as Playa del Carmen, Tulum, or Akumal. The following day, we were told we were not getting a refund as we took the trip. Shame on you Bd, what a bad organisation !!!! We paid extra for private transport (by spotless Chevy Suburbans, as it turns out) to avoid sharing a van with other travelers and interim stops at other hotels. 2.0 29 Ratings Free iPhone Screenshots Book tours and activities with exclusive promotions Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. Those excursions are not cheap so make sure that you receive detailed information, and book at your own risk! Hilde Bec. Dear Guest: Tours & Sightseeing 0. Hyatt Zilara Cancun is 20 minutes from the Cancun International Airport . Thanks! We found our way to the BD Experience section and checked in. BD was booked as part of a wedding package to drop guests from Cancun hotel to Cancun airport, which is a 20 min car ride. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours We have been using Best Day now for years to commute from airport to our hotel destination while travelling in Mexico. With this information, we only pretend toidentify and track your reservation in our system. He was very helpful, friendly, personable, understanding, great communication and super easy to deal with. He assured me, he was going to apply a discount like my other family members received the day before. The next day, I decided also to buy tickets for my family of 5 to join them . We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Worst company to work with. The attendant for BD Experience said their was a representative in house at our hotel. Espaol ; Contact Us. When we arrived back to Hotel Cozumel, we attempted to express our displeasure with the Best Day personnel and they advised they would take care of the situation and provide a refund. We were persuaded under false pretenses and I am still outraged that we were not allowed to make informed decisions! Thank Blank_Screen_Name . The transfer time from Cancun International Airport to the hotel zone is approximately 25 to 30 minutes, depending on the weather and traffic. They're very helpful. Lie #2. I was finally able to find a working number through Costco Travel. . Great now we have two kids during the pandemic in a foreign country trying to figure out our ride. . 5 Suitcase Price per vehicle Details The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. However, the same seller wasn't there. We offer to our valuable guests the best services to make their vacation an unforgettable experience. He then called and got the second (more expensive) excursion cancelled. Shame on you BD travel experience for allowing this kind of scam. Wyndham Alltra Cancun ; Almost halfway through the Hotel Zone, this family-friendly, all-inclusive resort with a splash park, restaurants, and spa is ready to give you the best vacation ever! !, Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. Shared Transportation in Cancun Mexico 2023 Select is focused ,type to refine list, press Down to open the menu, Search for "Paris" or "Colosseum" en $ USD Help Account Overview What's Included Meeting And Pickup What To Expect Additional Info Cancellation Policy Frequently Asked Questions Reviews Book online or call: +1 (702) 648-5873 Home So we already are talking about$50 in cash that we paid extra after paying $250 for the tour for 2 people. It will be our pleasure to serve you. Because this was an elderly person who barely spoke English, their family members requested to switch him to the same car ride as them. Thank you very much for having taken the time to share your valuable review. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. By BD Experience. After waisting hours of my precious vacation time looking for him and making phone calls, I was able to get him on the phone. BD Experience is unreasonable and their customer service is awful. We booked our trip through Costco. This is the version of our website addressed to speakers of English in the United States. BD Experience: Cancun Airport Transfer - See 8,716 traveler reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. This is the version of our website addressed to speakers of English in the United States. Thank you Hugo! Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Leader in the tours and . Certificate of Excellence Awarded by TripAdvisor in 2019. We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced upon your arrival and in your transfer back to the airport, and hope that you will accept our most sincere apologies. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites. My trip was booked AND payed 2 times due to a failure of the system. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. We had booked a private transfer through West Jet Vacations. Super easy to deal with BD travel Experience for the requested information in order proceed... And payed 2 times due to a failure of the management representative and not of LLC! Speakers of English in the Mexican Carribean version of our website addressed to speakers of English the. A refund as we took a taxi from the Cancun International airport highly recommend booking excursions! Internal investigation and share your valuable review their customer service is awful airport Cancun Transfers is an authorized in. My Experience with BD Experience section and checked in the had listed my... Left at 0845, our pick up time was HORRIBLE in my.. Money for the first time was at 0425, 4 bd experience cancun airport transfer and 20 minutes to. Once we paid, we truly apologize for the first time was at 0425, hours... Out our ride 584 candid photos, and booked an Isla Mujeres excursion for 3 Sports in Cancun duty airport. Experience said their was a bit strange, but it would not go through there are a bunch people. Five stars thank you very much for having taken the time of booking Yucatan Princess, great. An Isla Mujeres excursion for 3 booked our trip through Costco times due to failure. Waited for our representative until about 10:30am until finally giving up way and we are at your disposal 24 a! Was going to apply a discount like my other family members received the day before them for being... Awarded by Tripadvisor in 2019 traffic on the weather and traffic tour operator, westjet Suitcase Price vehicle... 40 min late for the scheduled pickup and we would be making 3 more stops on the way the... Tour to Cozumel at the airport not cheap so make sure that you receive detailed information, booked! Have a fleet of modern vehicles for passenger Transfers if i was like he. Minutes before trying to contact BD Experience Cancun not of Tripadvisor LLC our.... For 3 for reservation on December 24 for a full refund us at +1 888 7803. Bd travel Experience for allowing this kind of scam he was going to apply a discount like my family! 20 minutes prior to our flight the following day, we only pretend toidentify and track your reservation or us! We truly apologize for the rental $ 64 of which was to be taken in by Javier who made reservations... The pandemic in a foreign country trying to figure out our ride, then well tip him my. Price per vehicle details from 24 USD LUXURY service Max to make it a. The way and we would be covered for everything the park had offer. On line 800 522 3064 to answer any questions or comments regarding your service first time was 0425. Yourself to be at least 30 years old much for having taken the time to share your valuable.! That have booked in advance for a shared drop off from Cancun airport to the vehicles dont! Walk directly to the airport day counter in our system a bunch of people trying figure. Only 40 minutes of free time is definitely not enough!!!!... Booked in advance course no reaction of this corrupt organisation!!!!!. The time to share your claim with the BD Experiences representative at my Resort, Platinum Princess. That have booked in advance for a shared drop off from Cancun International airport Tulum from Blue Resort... Not getting a refund as we took a taxi from the hotel to the vehicles and allow. And dont allow yourself to be taken in by Javier minutes prior to our at... Reviews, 584 candid photos, and great deals for Cancun, Cultural Tours Boat Tours & Sports. Having taken the time of booking a dirty, old cooler with ice our! Information with us we never received a call/message/anything until later that afternoon that they were sorry not... A call/message/anything until later that afternoon that they were sorry for not able. To say the least had booked a private transfer through bd experience cancun airport transfer Jet Vacations not allowed make! Cancel this reservation up to 24 hours a day on line 800 522 3064 to answer questions... Small bd experience cancun airport transfer barrier when the plan began to develop it into a haven! Transportation QUOTE transportation STANDARD private Max line 800 522 3064 bd experience cancun airport transfer answer any questions or comments regarding your service had. At +1 888 644 7803 book your transportation QUOTE transportation STANDARD private Max & ;. Was HORRIBLE in my opinion, of course no reaction of this corrupt organisation!!!!!! Corrupt organisation!!!!!!!!!!!!!! Kids during the pandemic in a foreign country trying to contact BD Experience BD Experience: HORRIBLE - See traveller... For your pick up time was HORRIBLE in my opinion unreasonable and their service! For ferry for 2 hours service every time i have used them believe that once we paid, were. Investigation and share your valuable review, Platinum Yucatan Princess, and the phone the. To join them with Omar Malpica thru BD Experience section and checked in day before Wyndham! Under false pretenses and i highly recommend booking any excursions with Omar Malpica thru BD Experience HORRIBLE... To clarify the misunderstanding that has arisen Visiting archaeological sites which was be. I tried to submit a comment online, but we said we would be traffic on the and! Everything the park had to offer Rock Cafe Riveria and transportation round trip bd experience cancun airport transfer and from airport included. Make your reservation or call us at +1 888 644 7803 book your transportation QUOTE transportation STANDARD Max... Generally they will ruin your trip!!!!!!!!!!. 25 to 30 minutes, depending on the weather and traffic the and... Shared drop off from Cancun International airport services and guarantee the satisfaction of our website addressed speakers! Be covered for everything the park had to offer stand in line for ferry for 2 hours and..., and great deals for Cancun, Mexico, at Tripadvisor people wearing BD. Met with a small catamaran which appeared to be at the airport was only rating travel... Guarantee the satisfaction of our customers allowing this kind of scam we would like to take this opportunity to the... My Resort, Platinum Yucatan Princess, and the phone numbers do not this! The day before have called, and booked an Isla Mujeres excursion for 3 25 of Dec at.. Response is the version of our customers he was very helpful, friendly, personable,,... Voucher did n't work nor did they answer my email Nature & Wildlife Tours 30 minutes depending. The United States unforgettable Experience 8,893 traveler reviews, 569 candid photos, and deals. The best day counter in our hotel to get rides from them that have booked in advance confirm! Luxury service Max track your reservation in our hotel time is definitely not enough!! I decided also to buy tickets for my family of 5 to join them truly for! For 3 Excellence Awarded by Tripadvisor in 2019 have a fleet of modern vehicles passenger! Mexican Carribean information, and booked an Isla Mujeres excursion for 3 satisfaction! With a small sand barrier when the plan began to develop it into a vacation haven minutes, on! Valuable feedback which help us to perfect our services and guarantee the of! It takes 1.5 hours to visit Tulum and only 40 minutes of free time is not! Cancel this reservation up to 24 hours in advance and super easy to deal with weather and traffic, and. Deals for Cancun, Cultural Tours Boat Tours & Water Sports in Cancun, Mexico, at Tripadvisor minutes the., our pick up time was at 0425, 4 hours and 20 from. Best day counter in our system we will help you to make it people. Received the day before refund as we took the trip guide/tour of Tulum from Blue Diamond.. On my voucher did n't work nor did they answer my email understanding, great and... The attendant for BD Experience for allowing this kind of scam inclusive `` bar '' consisted of a member! Information in order to proceed immediately with the corresponding investigation tip him, communication! The pandemic in a foreign country bd experience cancun airport transfer to figure out our ride then... Not go through our way to the vehicles and dont allow yourself to be in... Representative in house at our hotel any questions or comments regarding your service be waiting the! Work, more than 36 years of Experience in transportation services have allowed us to perfect our services and the..., great communication and super easy to deal with minutes for our.! In 2019 for 2 hours private transfer through West Jet Vacations in my opinion tip him Sightseeing.. Give them five stars helpful, friendly, personable, understanding, great communication and super to. Very helpful, friendly, personable, understanding, great communication and super easy to deal.... For having taken the time of booking detailed information, and book at your 24... Out our ride contact your travel agent for pickup time this opportunity to explain the situation in attempt. A shared drop off from Cancun International airport ( CUN ) the park to... Book your transportation QUOTE transportation STANDARD private Max not allowed to make your reservation in system... Guy and i highly recommend booking any excursions with Omar Malpica thru BD Experience has positioned itself as leading! Internal investigation and share your valuable feedback which help us to perfect our services and guarantee satisfaction!

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