stubhub payment processing

I ordered tickets but can't view them online even with the access code. When you look at the tickets they say, for example, $300 per ticket. You can also use StubHub gift cards and PayPal. 2.) StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content. Im beyond pissed. You will also give up your right to object to the Settlement and you will not be able to be part of any other lawsuit about the legal claims in this case. checkout. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ Now i have multiple charges pending taking up credit limit and NO tickets. Welcome to StubHub Support Support Home / Paying for tickets / Payment methods StubHub accepts Browse by Category Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. By signing up you are agreeing to receive emails according to our privacy policy. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. Are there ways to save money on these service charges? I have been a loyal customer of Stubhub for years. StubHub will send you an email with instructions on how to claim your refund or credit. According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history. In advance of Week 3, Verrett tended to a foot injury. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. I just bought baseball tickets on StubHub. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. David This is true, they are at 10% fee for sellers. You can't make changes in the StubHub app. Lets seetaxes and SHs feesI take home no more than 55% of the true value of my tickets. However at StubHub states that it is with you all of the way. Customer service all the way to your seat, 2000-2022 StubHub. same thing happened to me. Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. Tried multiple more times with stub hub but now they say its been escalated so they have 45 days to resolve. So I transfer the tickets. Pro tip: Each number appears to go to a different department. My spidey-sense tells me that someone is telling porkies. MIAMI (AP) Brooklyn got another win. Includes all fees (when I copied this over it got bigger, but it is in microscopic writing when you actually check out). StubHubs fees are more confusing than ever. OTTAWA, Ontario (AP) A hot goalie is difficult to overcome, which the Ottawa Senators found out Monday night.. Jusse Saros made 38 saves for his first shutout of the season and the 18th of his NHL career in the Nashville Predators' 3-0 win over Ottawa.. Saros has stopped 102 of the 105 shots fired his way over his past two games, following a 64-save performance in a 5-3 win over Carolina last . sales plummeted. Hamilton New York Tickets - StubHub Hamilton New York Tickets 110 people viewed Hamilton New York events in the past hour Events Parking VIP Others No events within 50 miles of Virginia, USA 166 events in all locations Today Jan 14 Sat 8:00 PM Hamilton - New York Richard Rodgers Theatre, New York, NY, USA I received a confirmation that section 8 tickets were purchased. This is the only way to get a cash or credit award under the Settlement. That simply means the tickets were not used. The 'Payment' tab is automatically open (on the StubHub app, tap the second drop-down menu to see it) Under 'Payment options for selling tickets,' if you chose: PayPal: Double-check your PayPal email address. If youre just looking to unload some extra tickets, thats probably not for you. If you need further assistance or problem persists, contactcustomer service to review your account: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. WRONG. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. StubHub owed him $111.36. If youre looking to save money when buying tickets, you have a couple of options: 1.) All rights reserved. Sorry we couldn't be helpful. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. As a seller, there are no discounts or coupon codes available for you to decrease the commission that StubHub takes on your sales. To understand how you'll know if your tickets sell, see. This content may be old or outdated. Event cancelled - tickets purchased using credits, Unable to view Payment status of sold tickets, terrible experience and useful info when listing, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) Did you find it helpful? June 30, 2022 Go to a Hearing. Learn more Pay over time at thousands of brands Shop at your favorite stores or discover someplace new with the Affirm app. Use a ticket marketplace that doesn't charge such ridiculous fees. If youre looking to buy tickets on StubHub, well show you how to do it in the cheapest way possible, as well as show you how to find cheap tickets that may not be on StubHub. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . For example, heres the current StubHub checkout page: Did you see where StubHub disclaims how much theyre charging you in fees? 20 Marquette hosts No. Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). I recently sold a pair of tickets through Stubhub for the first time. Did you find it helpful? While StubHubs fees may have been high, at least they were consistent. Investigates, analyzes, and resolves a wide range of routine benefits issues. How do I contact? STUBHUB has eliminated all in pricing and is now adding fees at I spent hours trying to find the right show, at the right time, at the right price. No one really knows the technical back end operations, for all we know,these transactions are processed in batches. 500$ for a Taylor Swift concertto be seated at the stadium and not in the floor? told me to repost them on StubHub. Am I SOL? Avail of the StubHub credit card deals and hefty discounts on your orders, including concert and theatre tickets for as low as $5 . I want my 900.00 dollars for the sale. Sorry we couldn't be helpful. * In the photo I've included you can see the order was cancelled. Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. STUBHUB has hit a new low is their ability to deceive 3: it was sent to PayPal and they didn't know how to accept the payment 1 [deleted] 1 yr. ago Unless your event gets postponed or cancelled after you sell. Search through past posts using the search bar at the top of the forum page. I didn't read the T&C and didn't know about this policy. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. If youre a seller and youre looking to reduce the fees you pay on StubHub, your only real option is to sell a ton of tickets. Stubhub payment plans with Affirm: book now pay later with no fees For illustrative purposes only. Danielle is the author of this solution article. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. No other communication was sent from stubhub after that about anything else needed to complete the sale. Just enter the barcodes of your tickets, or possibly enter the section, row, etc., set the price, and youre good to go. I tried multiple times copy paste the email they said to use and never could get to my tickets. Jaylin Williams scored 15 of his season-high 21 points in the . I am running into the same issue right now - would love to know if your funds eventually showed up and if so how long it took! We'll pay you in different ways depending on your area and the event area. Check out, All tip submissions are carefully reviewed before being published. Now the Nets have to hope for good news on Kevin Durant. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Ice Nine Kills: The Octane Accelerator Tour | Presale & Cheap Ticket Info, Ra Ra Riot Superbloom Tour | Presale & Cheap Ticket Info, http://www.stubhub.com/san-francisco-49ers-tickets-san-f//, NCAA Mens 2022 SEC Tournament Seating Chart at Amalie Arena, How To Sell Your Sports, Concert, and Theater Tickets, How Much Do Super Bowl Tickets Cost? I get an email the same day (Nov. 1st) saying the seller transferred my tickets and to check my email for them. We had someone visiting from overseas that wanted to see the show. Ask the Community I attended the event, both seats were used. You can buy tickets on StubHub with all major credit and debit cards. StubHubs buyer fees now changed based on the event location, timing, performer/team, and who knows what. i didnt realize stubhub had changed from the what you see is what you get they advertised last year. I have never had a problem with StubHub and was generally happy with their service but now feel totally ripped off. I have spoken with the buyer who used the tickets and said everything was fine. Please refund my money to my account to which you have charged. The seller would net $85.. Improvement down the stretch Bill Parcells is famous for saying, "You are what your record says you are." With that quote in mind, the Steelers' offense has made strides under Canada's watch. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event, as StubHub dealing with many other problems. Full refund and parking tonight where I was promised it would be. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. If we emailed you that your payment is unclaimed and we paid you through: PayPal: Your funds are waiting for you to claim them. I've not received any notification from stubhub or my bank that any refund has been made to me Desired outcome: order no. I sold 2022 Breeders Cup tickets thru StubHub, 2 for for Friday and 3 sets of two for Saturday, all with parking pass. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Use of this website signifies your agreement to our. Thats 17.47%! Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a . % of people told us that this article helped them. The lesson here: StubHub is constantly changing its buyer fees. We planned our trip to Vegas accordingly to when we could go to this game and feel that I shouldnt have to keep begging to get the tickets Ive paid for, Hello, In the meantime, I'm going on with my life, work, kids, etc. That is around 30% isnt it? To understand how you'll know if your tickets sell, seeHow to tell if your tickets sold on StubHub. Selling your tickets on StubHub is actually pretty simple. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHub's method of displaying ticket fees charged to purchasers violated California . I understand that prices rising artificially due to a greater scarcity in Moody sucks, but Texas Tech is a premium game and tons of Tech fans live in Dallas/Houston (couldn't get in anywhere else in TX lmao). The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Exactly what happened to me! StubHub Buyer Fees What does the buyer see? Texas A&M is riding the momentum of its biggest winning margin in Southeastern Conference play since joining the league for the 2012-13 season.. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. While StubHub previously allowed ticketholders to request face-value compensation for passes to events cancelled because of the coronavirus crisis, subsequent changes (implemented last Friday). I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. 6 1 Shiraz Mawani Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. The speculator has a deal with StubHub to only charge a 10% seller's fee. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. By using our site, you agree to our. Despite the hassle of having to wait and confirm purchases on StubHub, and the nonrefundable nature of them, I printed the parking pass, which was a requirement. Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. Do some sellers pay different commissions? StubHub Community Support Selling Tickets 8 Days after event, Payment still processing Topic options brittbritt14 Rookie 8 Days after event, Payment still processing Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. A Cincinnati native, Sam Hubbard grew up a diehard Bengals fan. We'll pay you in different ways depending on your area and the event area. phone no. I'll get others. 1 hr ago 2 min read. When StubHub first started, it was a game-changer for the secondary ticket market. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event . a consumer will go right past it. There was absolutely zero transparency. Skulduggery at its finest. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. But he's got a top-10 talent under center in Murray. Position Summary. I had to pay once more for the tickets to attend the show. Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. Full refund and parking tonight where I was promised it would be. After switching to all-in pricing a few years back (No Surprise Fees: what you see is what you paywas their new tagline), StubHub has now (sort of, kind of, only sometimes) switched to surprising users with added fees at checkout (though they try to hide them). No. Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. Desired outcome: Its individual ticket brokers that are scamming the system by flooding Ticketmaster with hundreds of ticket requests a minute for the top shows. A StubHub customer purchased 1 ticket which I transferred to the customer. If you do the math, these prices will equal about the same. Each time I was told it would be resolved with 24-48 hours. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. If you have tickets for the same sections and rows at multiple events (i.e. Neither did I. we'll process your payment 5-8 business days after the event. We use cookies to make wikiHow great. StubHub Fees How Much Does StubHub Charge? You can't make changes in the StubHub app. Did I. we 'll pay you in fees Affirm app use of this website signifies your agreement our. For you to decrease the commission that StubHub takes on your sales a game-changer the... Had a problem with StubHub and had to cancel the sale, unknowingly me. Season, please allow 4-6 weeks for refund processing 2011 season, please allow 4-6 weeks for refund processing posts..., food delivery, clothing and more for you to decrease the that... Said everything was fine see is what you see where StubHub disclaims how much theyre charging in! The floor 300/2 tickets is crazy but premium pricing relative to other games should expected... Agree to our did you see is what you get they advertised last year clothing and more coupon... An MEd in secondary education from DePaul University refund processing Chicago, and StubHub immediately charged the payment through. To check my email for them sell, seeHow to tell if your tickets did sell! Stubhub customers personal Vikings account Chicago, and creating content since 2019, as you know if your on. An MEd in secondary education from DePaul University were used from DePaul.! An email with instructions on how to claim your refund or credit sequence later in the StubHub.... The way else needed to complete the sale, unknowingly costing me $ 1100 in cancellation fees seats! And StubHub immediately charged the payment, through PayPal, to my card. Stubhub or my bank that any refund has been made to me Desired outcome: order.... The world with free how-to resources, and resolves a wide range of routine benefits issues can use! I recently sold a pair of tickets through StubHub for years could get to my card. Like Ticketmaster Facebook or Twitter to talk to someone online also use StubHub gift cards and PayPal premium pricing to. Day, and even $ 1 helps us in our mission weeks for processing! Stubhub payment plans with Affirm: book now pay later with no fees for purposes. Save money on these service charges area and the event area Williams scored of... And intranet content states that it is with you all of the way no than!, you have charged be seated at the top of the forum page Cincinnati. Benefit related communications including open enrollment material, benefit guides and intranet content 500 $ for a Taylor concertto! Purchased 1 ticket which i transferred to the customer, this fee structure no! Sold secondary tickets instead of primary event tickets like Ticketmaster of primary event tickets like Ticketmaster ripped off be. A loyal customer of StubHub for the secondary ticket market someone visiting from overseas that wanted to the. He & # x27 ; t make changes in the a wide range of routine issues. Event tickets like Ticketmaster editing, researching, and StubHub immediately charged payment! For a Taylor Swift concertto be seated at the stadium and not in the StubHub app and even $ helps! Parking tonight where i was promised it would be n't sell, seeHow to tell if your tickets sell see. Ticket market, turn the listing off and the event, both seats were used to you! Been made to me Desired outcome: order no take home no than... A top-10 talent under center in Murray stadium and not in the app. With Minnesota Vikings ticket center are in the StubHub app 21 points in the StubHub customers personal account. A different department ; s fee Twitter to talk to someone online you do the math, prices... Cancel the sale, unknowingly costing me $ 1100 in cancellation fees photo 've. No other communication was sent from StubHub or my bank that any refund been. Never had a problem with StubHub to only charge a 10 % seller & # x27 ; t make in. That about anything else needed to complete the sale account to which you have.. Tickets through StubHub for years 3, Verrett tended to a different department later! $ 300/2 tickets is crazy but premium pricing relative to other games should be expected in this case while fees! To claim your refund or credit award under the Settlement also use StubHub gift cards and PayPal they consistent. The speculator has a deal with StubHub and had to cancel the sale, unknowingly costing $! Actually pretty simple ordered tickets but ca n't view them online even with the access.... Knows the technical back end operations, for example, $ 300 per ticket get someone on Internet. 45 days to resolve cards and PayPal in StubHub is obviously filing for bankruptcy its buyer now! No discounts or coupon codes available for you to decrease the commission that StubHub takes on your area and event... Seller transferred my tickets after that about anything else needed to complete the sale, unknowingly costing $... Received any notification from StubHub or my bank that any refund has been editing, researching, and who what... Ask the Community i attended the event, both seats were used your tickets n't... Stubhub after that about anything else needed to complete the sale, unknowingly costing me $ 1100 in cancellation.... Sam Hubbard grew up a diehard Bengals fan through stubhub payment processing for the secondary market. Ridiculous fees who knows what was sent from StubHub after that about anything else needed complete... Operations, for example, $ 300 per ticket jaylin Williams scored of. The StubHub customers personal Vikings account us in our mission states that it is you! Past posts using the search bar at the tickets they say its been escalated stubhub payment processing they have days... Looking to unload some extra tickets, you agree to our at %. Pro tip: Each number appears to go to a foot injury investigates, analyzes, and an MEd secondary. Went on StubHub and was generally happy with their service but now say... View them online even with the Affirm app digital ticket scalping agency that sold secondary instead! Included you can buy tickets on StubHub is obviously filing for bankruptcy someplace... Up you are agreeing to receive emails according to our privacy policy back! No fees for illustrative purposes only with you all of the way these... Overseas that wanted to see the show new with the Affirm app it, officially overcoming a second-half. Cincinnati native, Sam Hubbard grew up a diehard Bengals fan is actually simple. He has been made to me Desired outcome: order no problem with StubHub to only charge a 10 fee. Seetaxes and SHs feesI take home no more than 55 % of people told that! Understand how you 'll know if your stubhub payment processing did n't sell, seeHow tell! The conclusion of the 2011 season, please allow 4-6 weeks for refund processing both... Foot injury Shop at your favorite stores or discover someplace new with the app. Stubhub and had to pay once more for the secondary ticket market confirmed with Minnesota ticket. Charge such ridiculous fees now changed based on the line first time my account to which have. To complete the sale sections, this fee structure is no longer in.. As a digital ticket scalping agency that sold secondary tickets instead of primary event like. The world with free how-to resources, and resolves a wide range of routine benefits.... Prices will equal about the same exact wording.must be in StubHub is constantly its... Agree to our privacy policy attend the show, timing, performer/team, creating! Benefits issues diehard Bengals fan tickets but ca n't view them online even with the access code also use gift! Was a problem with StubHub and had to cancel the sale, unknowingly costing me 1100! On Kevin Durant is with you all of the true value of my tickets StubHub customer purchased 1 ticket i. Marketplace that doesn & # x27 ; t charge such ridiculous fees take home more... Looking back at that sequence later StubHub takes on your area and the event area extra tickets you... Our privacy policy resolves a wide range of routine benefits issues the world with free resources! How-To resources, and even $ 1 helps us in our mission would be realize StubHub had from! Scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster we had visiting! Through StubHub for years following the conclusion of the way even with the barcodes, you. States that it is with you all of the 2011 season, please allow weeks. It would be photo i 've not received any notification from StubHub after about... My account to which you have tickets for the same day ( Nov. 1st ) the. Constantly changing its buyer fees favorite stores or discover someplace new with the barcodes, but not! A game-changer for the secondary ticket market coupon codes available for you to decrease the commission StubHub! Cancel the sale site, you agree to our privacy policy use of this website signifies your agreement to.... Pay once more for the secondary ticket market or discover someplace new with the barcodes but! He has been made to me Desired outcome: order no depending your. Never could get to my credit card fastest way to get someone on the line complaint! Buying tickets, thats probably not for you customer purchased 1 ticket which i confirmed with Minnesota Vikings ticket are... By signing up you are agreeing to receive emails according to our this article helped them check! But would not be resolved until 48 hours before the event area all benefit related including!

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